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Posts Tagged with Brisbane property manager

Posted by Rob Honeycombe on 25 October 2010

Australia’s rental marketplace has long had a reliance on small investors, but in recent years the number buying residential real estate in Brisbane’s inner city has been low. After the strong rental growth of 2006-2008 returns have leveled off and big capital gains aren’t considered a sure bet, at least in the short term. Finally the growing confidence from self-managed super funds may give investment property a much-needed new buyer group. One with a longer term view of returns.

Once considered an option only for the very rich, we’re recording more and more property sales to self-managed funds. These are often mums and dads with a decent but not massive sum in their funds, who are using the growing acceptance (and sometimes enthusiasm) from banks to fund a residential property purchase. Accountants and other advisers are learning more about the required structures, and despite tinkering from the government there’s increasing confidence in this as a way to leverage your retirement savings.

The set-up isn’t ridiculously expensive or time-consuming, the bank loan is limited-recourse, you can get some real diversity in your retirement fund and it gives you greater control over the asset’s management. Many of us know and trust real estate as an investment vehicle and directing some of this nation’s enormous superannuation reserves into housing can only be a good thing.

Worth a call to your adviser?

Posted by admin on 19 March 2010

carparkNow this report comes as no surprise to us (probably most Brisbane property managers know all about it), but today we read a report about the Oaks Group, onsite managers for several of Brisbane’s inner city towers, letting out residential car spaces to inner city workers.

What’s surprising is the report mentioned nothing of the possible loss of income to landlords!

This practice is not only a breach of Brisbane City Council’s laws, but the Body Corporate Committee’s By Laws which state even tenants cannot privately rent their car space to a friend who works down the street.

Different buildings have different rules; some allow you to rent your space to another building resident, as this would mean the same amount of traffic to the building and no security breaches with non-residents entering the building’s secure environment.

We have spoken to some landlords who have their apartments managed by  onsite managers and don’t even know that their apartment has been leased with no car spaces attached.

If there is a need for more parking in inner city Brisbane, it’s not the responsibility of the resident managers to fix the issue. Is their priority looking after their clients, or filling the needs of inner city workers? Buy a Wilson Parking business if that’s your passion.

Do you know of an incident like this?

Posted by admin on 8 March 2010

Great news for landlords and tenants of the Bees Nees team with our

Bees Nees' Annie von Rudzinski

Bees Nees' Annie von Rudzinski

Manager Annie von Rudzinski elected to the Property Management Chapter Committee for the Real Estate Institute of Queensland.  Annie has worked in this part of the industry since the early 1990’s and her appointment recognises her experience, and ability to help direct REIQ’s position on legislation and other tenancy issues. Annie’s keen to hear input on how things could be improved on all sides of the rental marketplace.

Principal Rob Honeycombe has also been asked to join the Residential Tenancies Authority’s Industry Development Forum. Rob was recently elected to the board of the REIQ and will represent the Institute at this Forum. After a new full Act’s introduction in 2009 this is a quieter year for the RTA, but the industry’s still adapting to the changes.

Posted by admin on 25 February 2010

wheelie binWe’ve just read all the news online about the new fine imposed for leaving your bin out for more than 48 hours and we don’t strongly disagree.
As residents of inner city and suburban streets of Brisbane we like a neat street. But as real estate agents we wonder – who will pay the fine?

We’ve today gone out to a property under our management to complete the exit inspection, the tenants have moved on. The tenants have done exactly what we expect them to do and left their bin out waiting for bin day. I’m not dragging it in and dragging it back tomorrow (especially on 30 homes a month) Where would agents fine time. And..Yuck!

366 comments on news.com.au clearly shows people have an opinion on this issue. As a tenant or landlord in Brisbane what would you prefer?
a) Tenant leaves bin on street and property manager pulls in within reasonable time frame
b) Council fines landlord, so bin is left inside and stays full (ooh stinky for next tenants)

We know for sure it will be landlords that will pay the fine (Council has all their records at their fingertips and nothing for the tenants) and that doesn’t seem fair.

We know it is an issue, but I think a ‘repeat offender’ system might have to be adopted. Your thoughts?

Posted by admin on 22 February 2010

Professional internal imageAs an agent we’re given the property you own, that you spend your hard earned dollars keeping, and you trust us to do our very best to manage it.

Our “very best” can be a range of things, so make sure you choose an agent for both their key skill sets: Letting & Management.

Bees Nees gives every new landlord a big gift for coming on board:  innovative and eye-catching promotion. Our promotion of rental properties is absolutely outstanding compared to most of our competitors (to be honest I have to laugh at many rental advertisements I see, they are a joke!).

Firstly, we organise a professional photography shoot. They look fantastic, even I can’t make a penthouse look good on a $99 Canon.

Secondly, we organise a drawn floor plan. So the tenants can imagine life in the home before they call us.

Thirdly, we write an ad that leaves nothing to guesswork. The facts in full so we’re making your home the easy choice on a long list of competitors! (don’t leave something out that you know tenants will ask about, or they may just call about another property!)

This is not rocket science. This is simple, informative and time saving for your tenants.

So if we create a cool ad, more people will click on it.  If we give them the information they need your home will be first choice. Then if we show them and make the process easy (24 hour turnaround), they think “Geez I’d love to rent from Bees Nees” and hey presto you have yourself a tenant.

We also know that once have a tenant, there is no way you can trust that the tenant will have  gorgeous furniture. Come time to find the next tenant, we have the lovely photos from the start!

Posted by admin on 29 December 2009

breville-rc2

After taking on several managements in a CBD apartment tower that have been previously handled by the short term rental pool I have found the landlord having to fork out for replacement items, cleaning and damages.

I found the rice cooker, saucepans set, toaster, some bedding and a fork and spoon missing, the carpet in the bedroom was stained, the lounges were both covered in black scuffs from shoes, there were heavy dents on the entry walls and the coverlets on the beds had a few hairs, dust and marks on them.

Unfortunately, in accordance with the previous management agreement these items are not replaced or repaired by the outgoing hotel guests or by the management. The landlord has to fork out several hundred dollars so I can let it again in a long term tenancy agreement.

When I explained to the landlord that when our new long term tenants move out they’ll be paying for any replacements or damages from the bond, they were surprised but of course happy.

I don’t really understand how the landlord can just accept that nobody went to check the inventory, or cleaned the property to a standard high enough to re-let. The hotel cleaners obviously wipe over and clean general items, but a thorough clean is not within the terms of the management agreement.

At Bees Nees the landlord can rest assured at the end of the tenancy we completely finalise the vacate inspection with an inventory check. It takes longer, but we take that into consideration with our fees.

If the rice cooker is missing, sorry Mr Tenant that is coming out of your bond and means a trip down to Kmart for me!

Posted by admin on 29 December 2009

It’s excellent to see that the Residential Tenancies Authority have released a ‘Green Booklet’ for landlords.

Each time we sign up a new tenant and handover keys, we must provide the RTA’s Form 17a Information Statement or “The Green Booklet”. We love The Green Booklet as it explains so many basic rules relating to a tenancy.

It’s good to provide the same basic info to landlords, as if there is something a landlord doesn’t understand, they can find general information in this booklet.

Some landlords assume incorrect information and this type of document is produced widely to educate, which we love!

But even if you CAN understand 36 pages, the booklet is no substitute for years of experience and knowledge.

All Property Managers will tell you that you keep learning throughout your career and in a team environment when we have a challenge we seek advice from our colleagues… so how can a landlord possibly manage the risks of tenancies themselves?

Starting a tenancy

Starting a tenancy

All tenants are good while they’re good, and yes they’re easy to manage. Once you have an actual dispute to manage, it’s a very different story!

For more advice, tips and info go to
www.rta.qld.gov.au or www.beesnees.com.au/faqs_1.html

Posted by admin on 14 December 2009

Apple computersProperty investors have generally been left in the dark ages getting any timely access to info on their rental properties.

You can log in to your bank 24/7 and see what’s happening so why not your real estate agent? Bees Nees can now offer our landlords a heap of property info online, including current lease and rent details (are they paid up to date?!) along with copies of past monthly statements. Our software updates the web pages each night so the info is fresh and relevant.

If you’re a Bees Nees landlord just read the bottom of your monthly statement for the web address and your personal and secure log-in. Or call us for the details. If you’re not a Bees Nees landlord, maybe it’s time for a change!

A new function from domain.com.au is making life easier for home buyers too. Called “Inspection Planner” it’s a neat tool that allows you to plan your Saturday inspections, helping you set a schedule, avoid overlapping times and even giving you directions and a map to follow from one open home to the next.

It’s great to see some strong innovation from the big property portals in recent months and this one seems such a simple but helpful tool. See the quick video intro.

Posted by admin on 16 October 2009

leaky tapNo matter the tenancy screening we do or the interviewing of tenants, a strange occurrence of matching tenants with owners often just happens!


For example, we just rented a property that was a new management where the owner kindly offered to pay for a new hot water system and new flooring (no he didn’t ask for more rent!) and the tenant also thoughtfully offered to clean and dump all the fallen leaves and throw away a couple of boxes in the garage left from the previous occupant (even though we had approval from the owner to get a tradesman out there right away).


How nice is that! Talk about the start of a long and happy tenancy! On the other side of the coin, I hear about an owner flat out refusing to complete necessary maintenance, turning the already inconvenienced and unhappy tenant into a screaming mess, scrawling out their Notice to Remedy Breach forms every other week!


We know whose property is going to be vacant come the expiration of the lease, don’t we?

You don’t have to be a professional property manager to work that out. How do they attract one another? It’s a crazy universal law across the world of rental properties. So pick your battles, landlords!

Posted by admin on 5 October 2009

Property Managers often can’t find a simple line of communication with Resident Unit Managers.

You’re right, we are in competition against one another for the sales and management of property within the building, but why can’t there be a healthy rivalry and a friendly relationship between these two professionals like there is between two different Real Estate offices?

New tenants unpackMany tenants and owners don’t know the boundary lines; where does the Resident Managers’ job end and the Property Managers’ job begin?

This is usually the cause of conflict between parties. It is up to us as professionals to inform our tenants and owners of what they need to know and who they need to go to.

The responsibility to our clients is fairly black and white but the best way to ensure we all get along is to communicate.

In 99% of cases, you need to call your Property Manager regarding your query and we’ll contact the Resident Manager if required.

The line is clear; and if you don’t know, please ask us!